iTero stands at the cutting edge of digital dentistry by being a game changer in how dental impressions are taken as well as treating patients. Being at the forefront of modern technology, the iTero scanner ensures both efficiency and accuracy that not only enhances the patient’s experience but also yields better results for the doctors.

Accessing the system’s features and tools starts with successfully logging into the My iTero platform through the iTero Login process.
If you’re unfamiliar with the process or looking for a comprehensive guide, this article will walk you through it step by step.

Step-by-Step Guide to Logging Into My iTero
Logging into the My iTero portal is not a difficult task, but it is important to have the correct credentials and access details at hand before proceed to the login phase. Here attached is the detail of the step to take:
Step 1: Open the My iTero Portal
The first step to accessing the iTero platform is to open the My iTero login page on your web browser. Here’s how to do it:
- Launch your preferred web browser (e.g. Google Chrome, Firefox, or Safari).
- Go to the My iTero website by entering the official URL in the search bar. The web address is: myitero.com
Step 2: Enter Your Login Credentials
Assuming the website is open, underneath that assumption, a login page shall be presented to you which is an authentication phase and it needs certain data. This phase requires you to enter a registered email address and a password.
- Email: In the “Email” field, type the email address you used when registering with the iTero system.
- Password: In the “Password” field, type your account’s password which you have created before. Confirmation is very vital in this aspect as passwords are case sensitive.
Tips for Managing Credentials:
- A more sensitive area where a lot of users have challenges with is managing their passwords. In case you are that kind of a person who always forgets passwords, you might opt for a password manager for safe keeping to avoid the case where you reset your password 10 times a day.
- When entering your password, your keyboard’s Caps Lock is simply turned off.
Step 3: Two-Factor Authentication (Optional)
As per your security settings iTero two factor authentication (2FA) may be invoked post the input of your credentials. An additional feature of this type of authentication is that it provides extra modes of identification, for instance:
- A one-time CAPTCHA supplied to your registered email or phone.
- A time-based one-time password (TOTP) with the use of an iTero app.
When asked, type the 2FA code and then press the Submit button.
Step 4: Click “Sign In”
After you have gained access to your account qualification details and completed the optional 2FA step, all you need to do is click on the Sign In button. In case everything was done correctly, you will get redirected to the My iTero dashboard.
Step 5: Access Your Dashboard and Tools
After logging in successfully, the users are directed to the dashboard where several tools are available for the patients, including:
- Patient records
- Treatment plans
- Scan reports
- Invisalign integration
- Device calibration and updates
You can make use of the menu bar in order to activate different functions of the platform.

Troubleshooting Login Issues
Logging into My iTero almost always occurs without any bumps but there are times when you may have trouble logging in. Below are some common problems and how to go about them.
1. Forgot Password
- On the login page, click on the link that states “Forgot Password”.
- In the prompt, type your registered email address.
- You will get an email with a password reset link. Click this link and follow the prompts to enter a new password.
2. Incorrect Email or Password
If you receive an error informing you that your email or the password you provided is wrong, do the following:
- Lookout for any possible errors in the spelling of the email.
- Check if the Caps Lock button is switched off regarding the password.
- When entering your credentials copy and pasting them into the given field may not work. Instead try entering them manually.
3. Account Lockout
When the login is attempted several times unsuccessfully, the system may prevent access, usually for a limited time as a preventive measure. You can wait for a period of 15 minutes then try again or get in touch with iTero support.
4. Browser Issues
There are instances where certain browser settings like cookies and cache could mess with the login process as well. If this is the case, do the following:
- Clear your browser’s cache and cookies.
- Try logging in using a different web browser.
- Make sure your browser is updated to the latest version.
Account Security
Since My iTero houses patient information of a delicate nature, it is necessary to take certain safety precautions while accessing or utilizing the platform. Some of these are:
- Use strong, unique passwords: Users should note that a ‘strong’ password entails a combination of both upper case and lower case letters, numbers and awe symbols.
- Enable two-factor authentication (2FA): This adds an extra layer of security in that even when someone has the password to the account, he/she will still require another code that is usually sent by email or text to gain access.
- Log out after each session: If you are using a public or shared computerized device, always log out of the portal after use.
- Update your password regularly: Updating of one’s password should be done after every few months so as to minimize chances of external risks.
Utilizing My iTero Portal Using Mobile Phones
The My iTero platform is accessible through mobile devices, hence no need to worry about being physically present in one location to use it. In as much as you access it on an iOS or Android device, you will follow the same procedure as mentioned above.
Just launch your browser on your mobile gadget and type in myitero.com, and just like any other standard log in procedure, do the same here.
Tip: Bookmark My iTero Site for Your Future Logs In
In order to quickly enter the iTero’s portal, it can be very effective to add My I tero website as a bookmark on the web browser or in the case of mobile phones, adding to the home screen option.
Conclusion
Logging into My iTero is a straightforward process that provides access to a wealth of tools and information critical to enhancing patient care and improving treatment outcomes. Whether you’re reviewing patient records, analyzing 3D scans, or monitoring treatment progress, the platform’s features are easily accessible once you’re logged in.